Privacy Policy

Effective Date: 13.06.2025
Ocean Kove Homes is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and store your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What We Collect

We may collect personal information including, but not limited to:

Your name, phone number, and email address
Your home address or job site location
Details about your renovation or building needs
Any other information you provide to us directly (e.g. through our website contact form, social media, or during a quote)

2. How We Collect Information

We collect your information when you:

Submit an enquiry through our website or social media
Contact us via phone, email, or in person
Request a quote or engage our services

3. Why We Collect Your Information

We collect and use your information to:

Provide quotes and carry out our construction services
Communicate with you throughout your project
Maintain records for billing, warranty, and project follow-up
Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share your details with trusted third parties only when necessary to carry out your project (e.g. subcontractors, suppliers, certifiers) and only with your consent where required.

5. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Information is stored securely both digitally and, where applicable, in hard copy.

6. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. To do so, please contact us using the details below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Ocean Kove Homes
Email: admin@oceankovehomes.com
Phone: 0480 791 464

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.